Downloading problems are very rare and are generally very easily rectified.
Before asking for any technical support or membership support please check these points:
If Are you having a problem downloading the PDF File
1. Are you running the up-to-date version of Adobe Acrobat Reader? If not, you can download the latest version for FREE at http://get.adobe.com/reader/
2. Have you tried to download and open other PDF files from the net. Did they work?
3. Have you included details of your Clickbank Receipt number? This will help locate your customer details.
If you do require technical/customer support you can contact our support desk: